Etourney LLC
Privacy Policy
Last Updated: May 11, 2026
Etourney LLC (“Etourney,” “we,” “us,” or “our”) develops, operates, and maintains esports software and services that help organizers create and manage online video game tournaments, competitions, leagues, ladders, and esports events while helping players and teams discover and participate in competitive gaming experiences.
This Privacy Policy applies to the Etourney platform, website, mobile applications, APIs, and related services (collectively, the “Services”).
We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you use the Services.
By accessing or using the Services, you consent to the collection, use, storage, processing, transfer, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”), including:
- Full name
- Username or gamer tag
- Email address
- Phone number
- Date of birth
- Mailing or billing address
- Profile photo or avatar
- Social media account information
- Streaming platform account information
- Payment information
- Tax information where required
- Team or tournament participation details
- Communications sent through the Services
1.2 Tournament and Event Information
When you register for tournaments or esports events through the Services, organizers may request additional information such as:
- Region or country
- Platform usernames
- Game account identifiers
- Team roster information
- Discord usernames
- Streaming channels
- Competitive rankings
- Tournament eligibility documentation
Information submitted during registration may be shared with tournament organizers, sponsors, or administrators as necessary to facilitate tournament operations.
1.3 Payment Information
If you make purchases or receive prize payouts through the Services, we or our third-party payment processors may collect:
- Credit or debit card information
- Bank account information
- PayPal or digital wallet details
- Taxpayer identification numbers
- Payment transaction history
Payment processing may be handled by third-party providers. We do not store full payment card numbers on our servers unless expressly stated.
2. Information Collected Automatically
When you use the Services, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device information
- Operating system
- Geographic location
- Login activity
- Pages viewed
- Tournament activity
- Session duration
- Clickstream data
- Referral URLs
- Cookies and tracking identifiers
This information helps us improve performance, security, fraud prevention, and user experience.
3. Cookies and Tracking Technologies
We use cookies, pixels, local storage, analytics tools, and similar technologies to:
- Operate and maintain the Services;
- Remember user preferences;
- Authenticate accounts;
- Analyze usage and traffic;
- Improve platform performance;
- Prevent fraud and abuse;
- Personalize content and advertising.
You may manage cookie preferences through your browser settings, although disabling cookies may impact functionality.
4. How We Use Information
We may use your information to:
- Provide and operate the Services;
- Create and manage user accounts;
- Facilitate tournaments and competitions;
- Process payments and prize payouts;
- Verify eligibility and identity;
- Provide customer support;
- Communicate updates and announcements;
- Detect cheating, fraud, abuse, or security threats;
- Improve platform functionality;
- Analyze user behavior and engagement;
- Personalize content and recommendations;
- Send promotional or marketing communications;
- Enforce our Terms of Service;
- Comply with legal obligations.
5. Sharing of Information
We may share your information with:
5.1 Tournament Organizers
Tournament organizers may receive information necessary to administer competitions, including usernames, registration details, rankings, match results, and communications.
Tournament organizers operate independently and may maintain separate privacy practices.
5.2 Service Providers
We may share information with third-party vendors and service providers that help us operate the Services, including:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Fraud prevention services
- Customer support tools
- Email delivery providers
5.3 Business Transfers
If Etourney undergoes a merger, acquisition, restructuring, financing, or sale of assets, your information may be transferred as part of that transaction.
5.4 Legal Requirements
We may disclose information if required to:
- Comply with applicable law;
- Respond to subpoenas or legal requests;
- Enforce our agreements;
- Protect rights, property, or safety;
- Prevent fraud or abuse;
- Investigate security incidents.
6. Third-Party Integrations
The Services may integrate with third-party platforms and APIs, including gaming publishers, streaming services, social media networks, and communication platforms such as:
- Riot Games
- Discord
- Twitch
- YouTube
- Valve Corporation
When you connect third-party accounts, we may receive information associated with those accounts according to your privacy settings and permissions on those services.
Your use of third-party services is governed by their own terms and privacy policies.
7. Children's Privacy
The Services are not intended for children under the age of 13, or a higher minimum age where required by local law.
We do not knowingly collect Personal Information from children without appropriate parental consent where required by law.
If you believe a child has provided us Personal Information in violation of this policy, please contact us immediately.
8. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States.
By using the Services, you consent to such transfers where permitted by law.
Where applicable, we take steps designed to provide appropriate safeguards for international transfers.
10. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services;
- Maintain tournament history and records;
- Comply with legal obligations;
- Resolve disputes;
- Enforce agreements;
- Detect fraud and abuse.
We may retain certain information after account deletion where legally required or operationally necessary.
11. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your Personal Information, including:
- Access to your information;
- Correction of inaccurate information;
- Deletion of your information;
- Restriction of processing;
- Data portability;
- Withdrawal of consent;
- Objection to certain processing activities.
You may update account information through your account settings or by contacting us.
12. Marketing Communications
You may opt out of marketing emails by using the unsubscribe link included in communications or by contacting us directly.
Operational and transactional communications may still be sent even if you opt out of marketing messages.
13. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including rights to:
- Know what personal information is collected;
- Request deletion of personal information;
- Correct inaccurate information;
- Opt out of certain data sharing practices;
- Limit use of sensitive personal information.
California residents may submit requests by contacting us using the information below.
14. European Economic Area (EEA), UK, and GDPR Rights
If you are located in the EEA or United Kingdom, you may have rights under the General Data Protection Regulation (“GDPR”) or UK GDPR, including:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to object;
- Right to data portability;
- Right to lodge complaints with supervisory authorities.
Our legal bases for processing may include:
- Performance of a contract;
- Legitimate interests;
- Compliance with legal obligations;
- Consent.
15. Do Not Track Signals
The Services currently do not respond to “Do Not Track” browser signals.
16. Third-Party Websites
The Services may contain links to third-party websites and services.
We are not responsible for the privacy practices or content of third-party websites.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted through the Services with a revised “Last Updated” date.
Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.
18. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:
Etourney LLC
Privacy Team
Email: privacy@etourney.net